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Coronavirus-related travel complaints are adding up in Connecticut

Connecticut Attorney General William Tong says his office has received more than a thousand complaints about travel plans that were disrupted by the pandemic.

Tong says his office has helped customers get back $1.9 million.

Given the emergence of new coronavirus variants, the attorney general says people should carefully read the terms of any travel-related purchases to find out if they can get their money back or reschedule, in case COVID-19 interferes with travel to other states or other countries.

The cases include a Connecticut family that was unable to travel to Canada to use ski passes for a Canadian resort, before the resort closed early for the season. The attorney general's office helped them get vouchers.

Two sisters had a trip to Mexico canceled by the pandemic and were unable to use travel vouchers and airline credits because their employer would not let them travel during the pandemic. Their voucher was extended.

Also, with help from the attorney general's office, a man who had scheduled back-to-back cruises got back more than $30,000, after both trips were canceled.

Matt Dwyer is an editor, reporter and midday host for Connecticut Public's news department. He produces local news during All Things Considered.

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SOMOS CONNECTICUT es una iniciativa de Connecticut Public, la emisora local de NPR y PBS del estado, que busca elevar nuestras historias latinas y expandir programación que alza y informa nuestras comunidades latinas locales. Visita CTPublic.org/latino para más reportajes y recursos. Para noticias, suscríbase a nuestro boletín informativo en ctpublic.org/newsletters.

The independent journalism and non-commercial programming you rely on every day is in danger.

If you’re reading this, you believe in trusted journalism and in learning without paywalls. You value access to educational content kids love and enriching cultural programming.

Now all of that is at risk.

Federal funding for public media is under threat and if it goes, the impact to our communities will be devastating.

Together, we can defend it. It’s time to protect what matters.

Your voice has protected public media before. Now, it’s needed again. Learn how you can protect the news and programming you depend on.

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