© 2023 Connecticut Public

FCC Public Inspection Files:
WPKT · WRLI-FM · WEDW-FM · Public Files Contact
Play Live Radio
Next Up:
0:00 0:00
Available On Air Stations

Promises of fast pizza delivery are becoming harder to keep


For food delivered fast, pizza has always been a good bet.


UNIDENTIFIED ACTOR: (As character) We guarantee your pizza will be delivered within 30 minutes or you get $3 off your order.


But those promises are becoming harder to keep. The places that make and bake the pizza can't hire enough drivers to get it to your door.

MARTIN: That's not a new challenge for the pizza industry.

ANDREW CHARLES: Because this is a job, it's not a career, as an employee, who, if they're going to make a dollar more per hour doing something else, they're going to jump ship pretty quickly.

MARTIN: Andrew Charles is a senior restaurant analyst with the investment banking firm Cowen. He says the pandemic made it hard for many restaurants to keep going. And as the crisis eased, some drivers chose not to come back.

MARTÍNEZ: The biggest pizza chains say the driver shortage is eating away at the bottom line, although there are options.

CHARLES: One is that pizza delivery comes back in vogue a bit more as consumers are seeking value right now, so maybe more value deals that'll get the consumer to order more pizza delivery.

MARTIN: Charles says pizza places resisted third-party apps like Uber Eats and DoorDash until now.

CHARLES: We've been through two years of pandemic. Third-party delivery worked in large popularity over the last two years. We just have seen that society just does not care who delivers their pizza.

MARTÍNEZ: And since we all know it ain't easy being cheesy, as long as the cheese on the pizza is still all melty and gooey, everything will be just fine. Transcript provided by NPR, Copyright NPR.

Stand up for civility

This news story is funded in large part by Connecticut Public’s Members — listeners, viewers, and readers like you who value fact-based journalism and trustworthy information.

We hope their support inspires you to donate so that we can continue telling stories that inform, educate, and inspire you and your neighbors. As a community-supported public media service, Connecticut Public has relied on donor support for more than 50 years.

Your donation today will allow us to continue this work on your behalf. Give today at any amount and join the 50,000 members who are building a better—and more civil—Connecticut to live, work, and play.