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Connecticut regulators authorize Eversource, United Illuminating to resume service shut-offs

A gas-lit flame burns on a natural gas stove.
Thomas Kienzle
/
AP
A gas-lit flame burns on a natural gas stove.

The Connecticut Public Utilities Regulatory Authority had banned Eversource and United Illuminating from making service shut-offs more than two years ago at the start of the pandemic. Those may now resume.

However, PURA also told the electricity providers, along with their affiliated natural gas companies, that shut-offs cannot begin until May of 2023.

Eversource told regulators that unpaid bills from hardship customers have increased 38% since the pandemic began. The utilities said the bad debt that accumulates is paid for by all customers.

UI and Eversource added that flexible payment plans are available. An Eversource spokesperson said that customers participating in a payment program are protected from service disconnection.

Advocates told PURA that the flexible payment plans are often unaffordable for those with hardships. That means many low income customers could still end up losing their electric and gas service.

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Bill began his radio journey on Long Island, followed by stops in Schenectady, Bridgeport, Boston and New York City. He’s been a music host, news anchor and traffic reporter. Bill is glad to be back on the air in Fairfield County, where he has lived with his wife and two sons for more than 20 years.

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SOMOS CONNECTICUT es una iniciativa de Connecticut Public, la emisora local de NPR y PBS del estado, que busca elevar nuestras historias latinas y expandir programación que alza y informa nuestras comunidades latinas locales. Visita CTPublic.org/latino para más reportajes y recursos. Para noticias, suscríbase a nuestro boletín informativo en ctpublic.org/newsletters.

The independent journalism and non-commercial programming you rely on every day is in danger.

If you’re reading this, you believe in trusted journalism and in learning without paywalls. You value access to educational content kids love and enriching cultural programming.

Now all of that is at risk.

Federal funding for public media is under threat and if it goes, the impact to our communities will be devastating.

Together, we can defend it. It’s time to protect what matters.

Your voice has protected public media before. Now, it’s needed again. Learn how you can protect the news and programming you depend on.

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