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Digging Out With SeeClickFix

Shane Pope (Flickr Creative Commons)

http://cptv.vo.llnwd.net/o2/ypmwebcontent/Tucker/Morning%20Edition%2002-12-2013.mp3

In New Haven, as city workers and the National Guard work to clear the streets, a website has been organizing residents willing to chip in and help.

On the night of the blizzard, SeeClickFix.com's CEO Ben Berkowitz took a ride in an emergency vehicle with a New Haven city official and it became clear to him that this storm, in the short term, would cripple the Elm City.

"The first vehicle that we pushed out was a police car. We saw an ambulance that was stuck, so we had an idea that SeeClickFix was going to be about citizens helping citizens, not just governments helping citizens."

In a way SeeClickFix was the perfect website to identify and get help to people stranded by the storm. On non blizzard days the website gets reports from users about problems throughout New Haven and beyond - things like potholes, blighted properties, and graffiti. Municipalities get the information in real time and start work orders to fix the problem.

But during the blizzard, Berkowitz says SeeClickFix became the online communication point for people to report problems, and everyday citizens willing to help those people:

"In Branford, there was a woman who was concerned that she could go into labor at any moment and her road hadn't been plowed and another woman came on and started helping by getting the word out and within half an hour, the pregnant woman was back on the website saying she could hear the payloader out on the street."

Over the blizzard weekend SeeClickFix.com saw double their typical weekly user content. Ben Berkowitz says the blizzard brought out the best in New Haven area residents. 

Ray Hardman was an arts and culture reporter at Connecticut Public.

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SOMOS CONNECTICUT is an initiative from Connecticut Public, the state’s local NPR and PBS station, to elevate Latino stories and expand programming that uplifts and informs our Latino communities. Visit CTPublic.org/latino for more stories and resources. For updates, sign up for the SOMOS CONNECTICUT newsletter at ctpublic.org/newsletters.

SOMOS CONNECTICUT es una iniciativa de Connecticut Public, la emisora local de NPR y PBS del estado, que busca elevar nuestras historias latinas y expandir programación que alza y informa nuestras comunidades latinas locales. Visita CTPublic.org/latino para más reportajes y recursos. Para noticias, suscríbase a nuestro boletín informativo en ctpublic.org/newsletters.

Federal funding is gone.

Congress has eliminated all funding for public media.

That means $2.1 million per year that Connecticut Public relied on to deliver you news, information, and entertainment programs you enjoyed is gone.

The future of public media is in your hands.

All donations are appreciated, but we ask in this moment you consider starting a monthly gift as a Sustainer to help replace what’s been lost.