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Auditors say state health exchange 'failed to report' breaches of private information

State auditors say the Connecticut health insurance exchange, Access Health Connecticut, failed to report 44 breaches of client personal information between 2017 and last year.

Most of those incidents — 34 — were connected to a single contractor, which the auditors did not name. One phishing scam affected the information of more than 1,000 people. The audit also said the exchange didn’t do enough “to ensure the confidentiality, integrity, and security of client data when one of its contractors incurred 34 of those breaches.” The effect of the breaches was risk of identity theft, medical insurance abuse and financial fraud, the audit said.

In response, the exchange told auditors that it is working with outside companies to improve data security. It also said it wasn’t aware that it was required to notify state officials of the breach.

“The Exchange complies with statutory reporting requirements, and will comply with additional reporting requirements,” it told auditors.

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SOMOS CONNECTICUT is an initiative from Connecticut Public, the state’s local NPR and PBS station, to elevate Latino stories and expand programming that uplifts and informs our Latino communities. Visit CTPublic.org/latino for more stories and resources. For updates, sign up for the SOMOS CONNECTICUT newsletter at ctpublic.org/newsletters.

SOMOS CONNECTICUT es una iniciativa de Connecticut Public, la emisora local de NPR y PBS del estado, que busca elevar nuestras historias latinas y expandir programación que alza y informa nuestras comunidades latinas locales. Visita CTPublic.org/latino para más reportajes y recursos. Para noticias, suscríbase a nuestro boletín informativo en ctpublic.org/newsletters.

The independent journalism and non-commercial programming you rely on every day is in danger.

If you’re reading this, you believe in trusted journalism and in learning without paywalls. You value access to educational content kids love and enriching cultural programming.

Now all of that is at risk.

Federal funding for public media is under threat and if it goes, the impact to our communities will be devastating.

Together, we can defend it. It’s time to protect what matters.

Your voice has protected public media before. Now, it’s needed again. Learn how you can protect the news and programming you depend on.

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Connecticut Public’s journalism is made possible, in part by funding from Jeffrey Hoffman and Robert Jaeger.