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Several British Airways flights out of the U.S. are delayed due to technical issues

British Airways planes parked at Heathrow Airport's Terminal 5 in London, Wednesday, March 18, 2020.
Frank Augstein
/
AP
British Airways planes parked at Heathrow Airport's Terminal 5 in London, Wednesday, March 18, 2020.

British Airways spent hours issuing apologies after several flights have been grounded in the United States Monday and Tuesday due to technical problems that have since been resolved.

"Our teams have now resolved a temporary issue that affected some of our long-haul flight planning systems overnight, which resulted in delays to our schedule," the airline tweeted. "We're sorry for the disruption caused to our customers' travel plans."

According to British Airways' flight status search engine, there were 14 flights from New York City's John F. Kennedy airport to London on Monday. Ten were late and two were canceled. Three out of four flights at both Miami International Airport and Los Angeles International Airport on Monday were delayed.

Delays reached nearly 24 hours on several flights.

Several customers reported not being updated on their flight statuses. The airline instructed some customers to send them their reference numbers, names and contact information to assist with their flight delays.

The delays come as Christmas is only a few days away. The Federal Aviation Administration estimates there will be 194,000 flights from the Thursday before Christmas to the day after Christmas.

Christmas is forecasted to be the seventh busiest holiday weekend for travel, according to the FAA, falling behind Indigenous People's Day at number one, followed by Thanksgiving, Juneteenth, Presidents Day, Labor Day and Veterans Day.

Copyright 2022 NPR. To see more, visit https://www.npr.org.

Ayana Archie
[Copyright 2024 NPR]

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The independent journalism and non-commercial programming you rely on every day is in danger.

If you’re reading this, you believe in trusted journalism and in learning without paywalls. You value access to educational content kids love and enriching cultural programming.

Now all of that is at risk.

Federal funding for public media is under threat and if it goes, the impact to our communities will be devastating.

Together, we can defend it. It’s time to protect what matters.

Your voice has protected public media before. Now, it’s needed again. Learn how you can protect the news and programming you depend on.

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