Have a health care system headache? Share your story

Published August 21, 2025 at 5:00 AM EDT

Oona Zenda/KFF Health News

The health care system in the U.S. can be extremely confusing. If you've puzzled over using your insurance or dealing with hospitals and doctors, we may be able to help.

Pre-authorization delay? No in-network specialists? Dispute over costs? Confusion after a hospital discharge? Health Care Helpline — from NPR and KFF Health News — helps you better understand and overcome the hurdles between you and good care.

Send us your tricky question about navigating the system and we may tap a policy sleuth to dig in and help find answers.

Click here to share your story.

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SOMOS CONNECTICUT is an initiative from Connecticut Public, the state’s local NPR and PBS station, to elevate Latino stories and expand programming that uplifts and informs our Latino communities. Visit CTPublic.org/latino for more stories and resources. For updates, sign up for the SOMOS CONNECTICUT newsletter at ctpublic.org/newsletters.

SOMOS CONNECTICUT es una iniciativa de Connecticut Public, la emisora local de NPR y PBS del estado, que busca elevar nuestras historias latinas y expandir programación que alza y informa nuestras comunidades latinas locales. Visita CTPublic.org/latino para más reportajes y recursos. Para noticias, suscríbase a nuestro boletín informativo en ctpublic.org/newsletters.

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