Metro-North Customers to Receive Credit

Connecticut Public Radio | By Diane Orson

Published October 2, 2013 at 7:59 AM EDT

The Metropolitan Transportation Authority voted unanimously Tuesday to credit Metro-North New Haven Line customers who have been inconvenienced by the ongoing disruption in service. Riders must have monthly or weekly tickets between Connecticut and New York City that were valid during the power outage.

The current target date for a return to full service is October 7. Governor Dannel Malloy called the refund decision a "step in the right direction." He also urged Con Edison to underwrite the cost.

Meanwhile, the MTA said it will add five more trains for Wednesday morning’s commute, bringing service to about 65 percent of normal capacity.

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Diane Orson

Diane Orson is a special correspondent with Connecticut Public and a contributing reporter to National Public Radio. Her stories have been heard on Morning Edition, All Things Considered, Weekend Edition, and The World from PRX. She spent seven years as CT Public’s local host for Morning Edition.

See stories by Diane Orson

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