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Please don’t give this show on the art of the online review one star

The best excellent business services rating customer experience concept. REVIEW
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It could be that you’ve used online reviews to try new restaurants, dry cleaners, hotels or even movies.

But what makes us trust the opinions of strangers on the internet?

This hour, a look at the art and the etiquette of the online review.


The Colin McEnroe Show is available as a podcast on Apple Podcasts, Spotify, Google Podcasts, Stitcher, or wherever you get your podcasts. Subscribe and never miss an episode!

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Colin McEnroe, Eugene Amatruda, and Jonathan McNicol contributed to this show, which originally aired August 25, 2022.

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Lily is the senior producer for The Colin McEnroe Show. She first worked at Connecticut Public as an intern in 2014. She has previously worked for WBUR, KUNC and as a producer for the New England News Collaborative's weekly show Next. Lily can be reached at ltyson@ctpublic.org.
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