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Black CT tech founder builds platform to bridge gap between landlords and tenants

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Kayla Mutchler, Lifestyle Equities
Connecticut entrepreneur Jay Norris and owner of Guest Services Software. Norris launched Guesst Software about five years ago after spotting a persistent issue in commercial real estate. Tenants wanted flexible rent deals, paying lower base rent plus a percentage of sales; but landlords often refused, fearing misreported sales numbers.

Connecticut entrepreneur Jay Norris is carving out space in an industry where Black founders receive less than 1% of venture capital funding. Norris’s company, Guesst Software, offers a creative leasing solution by enabling third-party verification of percentage-rent agreements between landlords and tenants.

Solving the trust problem

Norris launched Guesst Software about five years ago after spotting a persistent issue in commercial real estate. Tenants wanted flexible rent deals, paying lower base rent plus a percentage of sales; but landlords often refused, fearing misreported sales numbers.

“So, what if somebody could create a third-party verification platform that would share with you the actual number they made last month, and you knew it was audited and authentic? Would you take the deal? Of course,” Norris said. “So, we built it.”

Breaking into a difficult industry

The technology start-up sector is known for its lack of diversity, a reality Norris has faced firsthand.

“We’ve always had to be very creative as a Black professional or creator, because our networks aren’t as vast,” Norris said. “If I wasn’t more proactive instead of reactive, and made sure I put myself in front of certain networks, that’s the only way.”

Finding investors

Norris said entrepreneurs need to meet investors where they gather. That means using LinkedIn to connect with venture capitalists, private equity firms, hedge funds and angel groups. It also means showing up at startup events.

Norris co-founded Startup Westport, which serves as a bridge for Fairfield County startups and investors. The group’s pitch competition, scheduled for November, will award $25,000 to a finalist from among 20 remaining candidates.

Opportunities across Connecticut

While Startup Westport is his base, Norris said events like it are happening throughout Connecticut.

“You just got to have your eyes and ears open,” he said.

John Henry Smith is Connecticut Public’s host of All Things Considered, its flagship afternoon news program. He's proud to be a part of the team that won a regional Emmy Award for The Vote: A Connecticut Conversation. In his 21st year as a professional broadcaster, he’s covered both news and sports.

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Federal funding is gone.

Congress has eliminated all funding for public media.

That means $2.1 million per year that Connecticut Public relied on to deliver you news, information, and entertainment programs you enjoyed is gone.

The future of public media is in your hands.

All donations are appreciated, but we ask in this moment you consider starting a monthly gift as a Sustainer to help replace what’s been lost.

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