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PBS News Hour

Airlines scrutinized over frequent flyer program devaluation

Season 2024 Episode 1 | 6m 54s

Frequent flyer miles are one way airlines try to coax travelers to repeatedly fly with them. However, the Department of Transportation is examining whether airlines have been making promises about the value of the miles but then later tweaking the fine print and making them worth less or harder to use. William Brangham discussed the programs with David Shepardson of Reuters.

Major corporate funding for the PBS News Hour is provided by BDO, BNSF, Consumer Cellular, American Cruise Lines, and Raymond James. Funding for the PBS NewsHour Weekend is provided by Consumer Cellular and Cunard Cruise Line. For a complete list of funders for the PBS NewsHour and PBS NewsHour weekend, click here.
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