Companies Use Fees to Counter Bargains

Published January 18, 2008 at 6:00 AM EST

From hotels to cell phone bills, companies attach a barrage of hidden, extra charges. One reason is the Internet. Online shopping permits consumers to comparison shop for bargains. So companies are countering low prices with hefty fees. So if a $99 room is snagged at a nice hotel via Priceline.com, then the hotel tends to attach a "resort fee" for towels at the pool or removing something from the mini-bar – even it put back 60 seconds later.

Bob Sullivan, author of Gotcha Capitalism, talks with Steve Inskeep about deceptive fees and why U.S. businesses are so dependent on them.

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SOMOS CONNECTICUT es una iniciativa de Connecticut Public, la emisora local de NPR y PBS del estado, que busca elevar nuestras historias latinas y expandir programación que alza y informa nuestras comunidades latinas locales. Visita CTPublic.org/latino para más reportajes y recursos. Para noticias, suscríbase a nuestro boletín informativo en ctpublic.org/newsletters.

The independent journalism and non-commercial programming you rely on every day is in danger.

Protect Connecticut Public